Additional Delivery Charges
Additional delivery charges may be applied by our couriers for delivery to all Offshore Postcodes. This includes the Scottish Highlands, Northern Ireland & The Isle of Wight.
The list of Offshore Postcodes are shown below, however this list is not exhaustive.
Shipping to the Offshore Postcodes may have further restrictions based on the size and weight of the order, and in some cases these orders may be subject to cancellation.
Deliveries to offshore, highlands and Northern Ireland will be on 3-5 days
Offshore Postcode Details
BT, HS 1-9, I 1-56, KA27-28, KW1-17, GY, PA20-49, PA62-77, PA60-61, PA78, PH17-26, PH-30-44, PH49-50, ZE1-3, BT1-94, IM1-9, IM99, TR21-25
Isle of Wight Postcodes
Tracking
We use multiple courier companies which provides tracking information once your order has been dispatched from us.
It is advisable to provide a contact mobile number so that this may be given to the carrier in case of any delivery issues.
If you are in any doubt, please Contact Us before placing an order.
Worldwide Deliveries
We are unable to deliver outside UK at this point of time hence if you have already ordered for delivery to Non-UK delivery address then your order will get cancelled and refunded. If you face any issue with cancellations and refund please Contact Us.
For most orders, where products are in stock, orders received prior to 3PM will be shipped the same day.
All customers should read the expected delivery times and reach out to us within 3 working days if you haven’t received your order. Call us on 01604 918320 or drop us an email support@greanbase.co.uk After receiving contact from you we will start an internal investigation with the courier which can take between 3-5 working days. Once the investigation is complete we will then be in a position to provide you with an update. Failure to notify us within this timeframe may prevent an investigation from taking place with no final resolution being offered. Therefore, any goods purchased may be non-recoverable / non-refundable and may not be re-despatched.
